Data Retention
Hamara: Closed account ke baad personal data 7 saal rakhte hain compliance ke liye, phir delete karte hain. Sirf withdrawal records aur tax compliance data 10 saal tak rakhe jaate hain.
LEGAL REFERENCE
Aapka mahfooz account, clear privacy rules
Hamari platform par aapka personal data aur financial information strict encryption ke zariye mehfooz rahtay hain. Hum JazzCash, Easypaisa, SadaPay aur Raast ke zariye transactions clear karte hain...
Encrypted account dataLocal payment privacyTransparent disclosurePakistan-specific rulesReal-time security logs
Hamara privacy aur data handling framework
pk9246 par aapka account information aur payout records encrypted servers par rakhte hain jo Pakistan aur supported ilaqon mein local qanoon ke taaen hain. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho to aapka banking details direct payment provider ko jaate hain, hamari taraf se nahi. Withdrawal requests ke liye aapka identity verify hota hai takhkeh fraud se bachaya
ja sake. Hamara privacy policy check karte hain har 90 din mein aur updates post karte hain agar jurisdiction rules badl jayen. Aapka email address aur phone number sirf account recovery aur payout confirmation ke liye use hote hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
MADAD AASAN
Privacy questions ke liye hamse miliye
Team online
Live Chat Support
Aapka privacy concern sirf 2 minut mein handle ho jata hai. Hamara support team 09:00 se 23:00 Pakistan time tak available hai aur data deletion, access requests aur policy clarifications handle karte hain.
Email Verification
Privacy aur data handling requests ke liye hamse [email protected] par likho. Hum 48 ghante mein jawab dete hain aur account-specific disclosure bhaij dete hain.
Account Settings Panel
Aapka profile mein 'Privacy & Security' section hai jahan aap check kar sakte ho keh aapka data kya collect hua hai aur kaise use ho raha hai.
MEHFUZ TAQDEER
Hamara data protection credibility
Encryption Standard
Sabhi deposits aur withdrawals TLS 1.2 ke zariye encrypt hote hain. Account login, payment history aur personal profile ka data server-side encryption mein rakhte hain.
No Third-Party Selling
Hamara privacy policy explicitly likha hai keh aapka account information marketing agencies ya data brokers ko nahi bechte. Sirf account management aur fraud prevention ke liye third parties se data share karte hain.
Withdrawal Verification
Payout time par aapka identity verify hota hai government ID se takhkeh scam aur money laundering se bacha ja sake. Yeh process aapka data secure rakhne ke liye zaroori hai.
JazzCash, Easypaisa Partnership
Hamara relationship in payment providers ke saath directly inka privacy policy follow karte hain. Banking data unke encryption standards ke taaen handle hota hai.
Transparent Logging
Login attempts, deposit records aur withdrawal requests ka audit trail rakhte hain. Aap apna account activity log anytime access kar sakte ho.
Jurisdiction Compliance
Pakistan ke local digital commerce laws aur banking regulations ke taaen apne policy structure diye hain. Policy updates public ho jate hain tab badlaav aate hain.
PRIVACY KA FAANK
Hamara privacy stance vs standard practice
Cookie Policy
Hamara: Essential cookies sirf account login aur payment processing ke liye use hote hain. Analytics cookies opt-in hain aur aap anytime disable kar sakte ho.
Email Communication
Hamara: Aapko sirf account updates, payout notifications aur security alerts bhejte hain. Marketing emails ke liye prior consent lengde hain aur unsubscribe link har message mein hota hai.
API Access
Hamara: Third-party apps ko aapka account data sirf aap ki approval se dekh sakte hain. Aap anytime app access revoke kar sakte ho account settings se.
Geographic Data
Hamara: IP address aur location info sirf fraud detection ke liye store karte hain, marketing profile mein nahi likha jaata. Supported ilaqon se bahar ka access automatically blocked hota hai.
Payment Data Sharing
Hamara: JazzCash, Easypaisa, SadaPay aur Raast ke saath sirf transaction ID aur payout status share karte hain. Banking details hamara side par save nahi rahtay.
Account Closure Rights
Hamara: Aap apna account anytime close kar sakte ho. Baki funds 3 kaam din mein JazzCash ya Easypaisa par wapas chale jayen ge, personal data delete request bhi submit kar sakte ho.
Privacy controls jo aap har din use kar sakte ho
Two-Factor Authentication
Login time par SMS ya authenticator app se extra layer add karte ho. Yeh prevent karta hai keh koi aur aapka account access na kar sake.
Activity Monitor
Account settings mein aapka full login history, IP addresses aur device names dikhte hain. Kisi unknown login ko instantly remove kar sakte ho.
Payment Method Privacy
JazzCash, Easypaisa, SadaPay aur Raast accounts ko link-unlink karte ho as needed. Koi old method delete ho sakta hai aur hamara system uska record clear karta hai.
Personal Data Export
Account settings mein 'Download My Data' option hai jo aapka poori profile, deposits, withdrawals aur activity ka CSV file generate karta hai.
Email & SMS Preferences
Kaunsi notifications chahiye aur kaunsi nahi, yeh sab aap choose kar sakte ho. Marketing communication ko off kar sakte ho lekin account alerts always on rahe ge.
Privacy Settings Review
Har mahine aapko email jaata hai keh 'Review Your Privacy Settings' likha ho. Policy changes ya new permissions ke baare mein advance notification milta hai.
Privacy ke baare mein aap pooch sakte ho
Nahi. Jab aap JazzCash ya Easypaisa se deposit karte ho to aapka banking details seedhe JazzCash ya Easypaisa ke servers par jaate hain, hamara platform un ko nahi dekhta. Hamara taraf se sirf transaction confirm ho jaata hai.
Haan. Agar aap unauthorized withdrawal report karo to hamari fraud team 48 ghante mein investigation karti hai. Agar account compromise confirm ho to aapka JazzCash ya Easypaisa account ko freeze kar sakte hain aur funds recover kar sakte hain.
Haan. Policy change hone par aapko email bhejte hain. Agar aap change ko accept nahi karte to aapka withdrawal aur account closure possible hai without penalty.
Hamara platform sirf IP address se aapka region check karta hai takhkeh confirm kare keh aap supported ilaqe mein ho. Location data marketing ya profile tracking mein use nahi hota.
Closed account ke baad aapka personal data hamara system mein anonymized ho jata hai. Tax compliance aur fraud prevention ke liye 7 saal tak encrypted rakhte hain, phir permanently delete karte hain.
Bilkul nahi. Third-party apps optional hain. Agar koi app use karna ho to aap explicitly grant karte ho, aur anytime 'Connected Apps' section se revoke kar sakte ho.
Withdrawal records aur tax documentation 10 saal tak rakhe jaate hain because Pakistan tax law mein zaroorat hoti hai. Personal details ko baad mein anonymize kar dete hain.